Internet Policy

Thank you for your interest in our products and for visiting makita.com.au. Makita (Australia) Pty Ltd has created this privacy statement in order to demonstrate our firm commitment to your privacy because we understand that when accessing our website or interacting with us online, the privacy and confidentiality of personal information is important to our customers.

The following explains what information we gather from you when you go to our website, how we use that information and how you can contact us for more information.

Data Collection

Each time someone visits our site, our web server collects information like the number of users who visit, the date and time of visits or how users navigate through the site. The data is captured so that we can accurately evaluate the quality of our content and make improvements for you.

When applying for our online B2B ordering system we may request personal information such as your name, email address and contact phone numbers. We also tell you how we use the personal information we collect, who we give access to that information and how you can access it, if we have retained it.

If you are registered for our online B2B ordering system, we may use your email address to advise you of any upgrades or changes to these services.

Permission To Contact You

We may contact you for order acknowledgements and/or when your order is dispatched from our warehouse. We may also use your email address to send regular communications about promotional information. We may run contests or conduct an online survey on our website in which we ask visitors for contact information.

You can choose not to receive further emails from us by withdrawing your consent. To do this, just contact us and your profile will be updated immediately.

Securing Your Information

When we capture your personal information it is passed through our secure server using encryption technology which scrambles the information to ensure it is protected over the Internet.

Stored information about you is further protected from unauthorised access through the use of firewalls, secure passwords and sign in processes.

Contact Us

If you have any queries relating to our policies, please contact us. Our objective is to respond within five working days.

As we plan to keep our statement on privacy current, this information can be subject to change. Please return periodically to review the latest on Internet privacy.